Delete Account Request

Requested on: 07 March 2026

We're sorry to see you go. Please read the terms below carefully, then fill out the form to submit your account deletion request.

Delete My Account Scroll to fill the request form

This action is permanent and cannot be undone

Once your account is deleted, all your personal data, transaction history, wallet balance, and linked services will be permanently removed from our system. Please make sure you have withdrawn any remaining balance before submitting this request.

What will be permanently deleted

Personal Profile

Name, email, phone number, profile photo and all personal details

Wallet Balance

All remaining wallet balance and pending cashback rewards

Transaction History

All recharge, bill payment, and banking transaction records

Notifications & Preferences

All saved preferences, saved contacts, and notification settings

Saved Numbers

All saved mobile numbers and operator preferences

Offers & Rewards

All active offers, cashback points, and referral rewards

Submit Deletion Request

All fields marked with * are required.

Full Name *

Email Address *

Phone Number *

Account ID / Username *

Reason for Deletion *

Additional Details (Optional)

Wallet Balance Notice

Please ensure you have withdrawn or used all your remaining wallet balance before requesting deletion. Any remaining balance will be forfeited permanently upon account deletion.

I confirm I have no remaining balance or I accept it will be forfeited

Confirmation

I understand that this action is permanent and irreversible and all my data will be deleted.

I confirm I am the rightful owner of this account and I am submitting this request voluntarily.

I have read and understood the Privacy Policy and Terms of Service.

Cancel & Go Back

What happens after you submit?

Request Received

Your deletion request is logged and a confirmation email is sent to your registered email address within a few minutes.

Identity Verification

Our support team will verify your identity within 1–3 business days to ensure the request is genuine.

Account Deactivation

After verification, your account will be deactivated immediately and you will lose access to all services.

Permanent Deletion

All your data will be permanently removed from our servers within 30 days as per our data retention policy.

Changed your mind? We're here to help!

If you're facing any issues with our service, our support team would love to help you resolve them. Please reach out before permanently deleting your account.

Contact Support