Privacy Policy
Last updated: March 06, 2026
At Laravel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge and digital services platform.
Information We Collect
Personal Information
- Name, email address, and phone number
- Account credentials and authentication information
- Payment information and transaction history
- Mobile operator and recharge preferences
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Usage data and activity logs
- Location data (with your consent)
How We Use Your Information
- Process mobile recharge and banking transactions
- Manage your account and provide customer support
- Send transaction confirmations and account notifications
- Process utility and bill payment transactions
- Detect and prevent fraudulent activities
- Improve our services and user experience
- Comply with legal and regulatory requirements
- Send promotional offers (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Mobile operators, payment processors, and banking partners to complete transactions
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize information sharing
Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure payment gateways for financial transactions
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Data backup and disaster recovery procedures
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Our cookies are used for:
- Session management and authentication
- Remembering your preferences
- Analytics and performance monitoring
- Security and fraud prevention
Mobile App Permissions
Our mobile application (available on Google Play Store and Apple App Store) requests certain device permissions to provide full functionality. Below is a detailed explanation of each permission, why it is needed, and how we use it. All permissions are requested in accordance with Google Play and Apple App Store policies.
Your Control: You can grant or revoke any permission at any time from your device Settings. Revoking a permission may limit certain features of the app but will not affect your core account access.
Notifications (Foreground & Background)
Required for Play Store & App StoreWe request notification permission to send you real-time alerts and updates. This includes both foreground notifications (while the app is open) and background notifications (while the app is running in the background or closed).
- Transaction confirmation and receipt alerts
- Recharge success or failure notifications
- Account security alerts (login, password change)
- Promotional offers, cashback, and special deals
- Important service announcements
- Wallet balance low warnings
Data stored: Notification preferences only. We do not read or store content from your other notifications.
Contacts
OptionalContact access allows you to quickly select phone numbers from your contacts when sending mobile recharge or transferring to others, without manually typing numbers.
- Auto-fill recipient phone numbers for recharge
- Quick select contacts for money transfers
- Save frequent recharge numbers for faster transactions
Data stored: We do NOT upload or store your contact list on our servers. Contact access is used only in-app during the transaction.
Location (Foreground)
OptionalWe may request approximate foreground location to enhance security verification and provide location-based features.
- Fraud detection and suspicious login location alerts
- Show nearby service agents or recharge points
- Comply with financial regulations requiring location logging for transactions
Data stored: Approximate location may be logged with transaction records for fraud prevention. Precise GPS is not required or stored.
Camera
OptionalCamera access is used for specific features that require image capture or scanning within the app.
- Scan QR codes for quick payments and money transfers
- Capture and upload KYC / identity documents for account verification
- Upload profile photos
- Scan barcodes for bill payment references
Data stored: The app does NOT continuously record or store camera feeds. Camera is accessed only when you initiate a scan or photo upload action.
Microphone
If applicableMicrophone access may be requested for voice-based features within the application.
- Voice search for operators, services, or bill types
- Voice input for entering phone numbers or amounts
- In-app voice support or chat features (if enabled)
Data stored: Audio is processed locally or temporarily. We do NOT record, store, or transmit microphone audio without your explicit action.
Storage / Files
OptionalStorage access allows the app to save and retrieve files on your device.
- Download and save transaction receipts as PDF
- Save recharge history reports
- Upload documents for account verification
- Cache app data for faster performance
Data stored: Only app-generated files (receipts, reports) are saved. We do not access or read your personal photos, videos, or other files.
Internet & Network Access
RequiredInternet access is required for all core app functionality as our services are cloud-based.
- Processing all recharge and payment transactions
- Syncing account balance and transaction history
- Receiving push notifications
- Communicating with secure payment APIs
Biometric Authentication (Fingerprint / Face ID)
OptionalBiometric authentication provides a fast and secure way to log in without entering your PIN or password.
- Quick secure login using fingerprint or Face ID
- Confirm high-value transactions with biometric verification
- Two-factor authentication support
Data stored: Biometric data is stored exclusively on your device by the operating system (Android Keystore / Apple Secure Enclave). We never access, store, or transmit your biometric data on our servers.
Play Store & App Store Compliance
All permissions requested by the iRecharge Pro mobile app comply with Google Play Store and Apple App Store guidelines. We follow the principle of least privilege — requesting only permissions that are strictly necessary for the declared features. Permissions classified as "Dangerous Permissions" by Android or "Privacy-Sensitive" by Apple are requested at runtime (only when you use the relevant feature) and are never requested in bulk at app launch. You may review our data safety declarations on the respective app store listings.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your transaction history
- Withdraw consent for data processing
Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Transaction records are maintained for a minimum of 5 years as required by financial regulations. You may request deletion of your account, subject to our legal and regulatory requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: